FAQ’S & Contact Info

FAQ’S

Q- Why is the price of your crochet items so high?

A- Well, there are a few factors that contribute to the high price: Firstly, the cost of materials alone can be quite significant. Additionally, the amount of time and effort that goes into crafting each piece cannot be overlooked. Each item is handmade by me, a single person. So, when you consider these factors, the higher price point starts to make more sense.

Q: Do you accept returns/exchanges?

A: Unless under certain circumstances, I do not accept returns/exchanges.

Q: Can I custom order something not already in your shop?

 A: I can do a custom order depending on what you would like. If you would like a custom order please email me through the info on “custom orders”. Until agreed upon, your request is not officially taken as an orde.

Q: Can I choose a color combination on a crochet plush that is not listed?

A: Depending on your request, you may choose custom colors. If you would like to choose a color combo not offered, please email me through the info on “custom orders”.

Q: Can I request that my order is done and delivered for a set date?

A: This depends. If it is a custom order, it can be discussed, if its a in stock product then chances are yes, but there is still a time frame that would need to have been discussed.

Q: Can I wash your products and if so , how?

A: While able to be washed, excessive washing can lead to damage. Machine wash cold and lay flat to dry. DO NOT IRON OR BLEACH.

CONTACT INFO

If you need to contact me, please email crafts.madeby.maya@gmail.com